You are our top priority and have the fastest response time
Thank you for being a VIP customer!
Our Service Level Agreement (SLA)
Web Nurture Program Members
Requests received before 2:00 PM US-CST:
- Critical Issue: Response within four business hours
- Normal Issue: Response within one business day
Requests received after 2:00 PM and out of business hours will be processed the next business day.
To resolve issues on your own view our self support documentation.
VIP Support Ticket
Need Immediate Assistance?
During regular business hours call us: (763)465-0004
After-Hours Emergency Outages/Issues may be reported by calling (763)420-9992 Menu option 5.