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Need Immediate Assistance?

Call us: (763) 420-9992 Menu option 2

Emergency Outage Issues may be reported 24 hours a day by phone.

You may choose to Schedule a Call with our Help Desk. Click this link, select a time, and enter your contact details - we'll call you during the appointment.

Holiday Hours 2016

Our offices will be closed on the following days in observance of US holidays:
  • November 24, 2016 - Thanksgiving Day
  • Afternoon, Friday, December 23
  • Monday, December 26 - Christmas Day (observed)
  • Friday, December 30 - New Years Day (observed)
Emergency services are available by telephone only during these times by calling 763-420-9992 and following the prompts to reach the on-call technician.

Hosting Updates

All services and servers are running normally.

Please bookmark as a second source for status updates.

Other Announcements

Mandatory Maintenance Scheduled October 24-26

10/19/2016 12:50PM - Cazarin Help Desk Update

The following activity is confirmed however, outages will be restricted to our weekly maintenance window on Sunday night between 10PM and 6AM, October 23rd.

10/13/2016 8:33AM - Cazarin Help Desk

The activity planned for September has been rescheduled for the nights of October 24th - 26th.

As part of ongoing efforts to provide an optimal hosting environment our data facility will be replacing feeding breakers and performing preventative maintenance on facility power distribution units (PDUs).

The Maintenance Windows are:

  • Monday, October 24, 2016 from 6 PM to 6 AM (CDT)
  • Tuesday, October 25, 2016 from 6 PM to 6 AM (CDT)
  • Wednesday, October 26, 2016 from 6 PM to 6 AM (CDT)

During this activity our hosted clients may experience down time up to one hour over the course of the three days.

Our hosting partner, Point North, is doing everything possible to avoid any downtime; and worst case to keep downtime to an absolute mininum. There will be a dedicated technician on site during the activity. However, we want to make you aware of the possibility for websites and hosted applications to go offline during this maintenance activity.

Thank you for your flexibility and understanding.

Weekly Maintenance Reminder

Our regularly scheduled maintenance window is every Sunday night after 10 PM (Central Time).

Support Documentation

We have a variety of support articles covering IT-related topics.
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PCI DSS 3.1 Statement
Remote Support