|
At Cazarin Web Group Inc. we know that our success depends on excellent
customer support!
In this fast paced world, changes need to be made quickly, communication
and information exchanges need to be efficient and customers need easy
access to important statistics.\
We have several sources for support to help our clients:
| Name |
Where |
Description |
Technology Support center
|
www.cazarin.net |
Website designed to support our clients with access to:
- web email,
- website statistics,
- white papers,
- eProject system for support.
|
| Cazarin Status |
www.cazarinstatus.com |
Website designed to provide status of our web servers. If you host with our company you will be able to see any services or issues related to the servers. |
| Cazarin Forms - |
www.cazarinforms.com |
Website used to provide progress of a project. Our clients are provided a specific URL to view the project in progress. |
Technology Support Center
Our Technology Support Center is an effective way for our clients to access
web mail, check vital statistics and gain access to our job ticketing system to support your website.
Our Technology Support Center allows clients the ability to enter tickets
for changes, questions and request quotes. Once a ticket has been
entered, an email is immediately sent to the Project Manager, who then
assigns it to a team member. Reports of ticket status and billing
charges are also available to you.
Cazarin Website Servers Status
If you decide to Host your website with Cazarin Web Group we have sophisticated support to serve you. Our servers are monitored 24 hours per day, backed up daily and you can see the status of our servers in our status page: www.cazarinstatus.com
Of course, our Project Managers are available via email or telephone
during regular business hours as well as the Live Help IM option.
If you need to contact us for support:
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