Customer Support

Website Support - Cazarin Customers

At Cazarin Web Group Inc. we know that our success depends on excellent customer support! In this fast paced world, changes need to be made quickly, communication and information exchanges need to be efficient and customers need easy access to important statistics. We have several sources for support to help our clients:

Name	Where	Description
Technology Support center	www.cazarin.net	Website designed to support our clients with access to: web email, website statistics, white papers, eProject system for support.

Cazarin Status	www.cazarinstatus.com	Website designed to provide status of our web servers. If you host with our company you will be able to see any services or issues related to the servers.

Cazarin Forms -	www.cazarinforms.com	Website used to provide progress of a project. Our clients are provided a specific URL to view the project in progress.

Technology Support Center

Our Technology Support Center is an effective way for our clients to access web mail, check vital statistics and gain access to our job ticketing system to support your website.

Our Technology Support Center allows clients the ability to enter tickets for changes, questions and request quotes. Once a ticket has been entered, an email is immediately sent to the Project Manager, who then assigns it to a team member. Reports of ticket status and billing charges are also available to you.

Technology Support Center

Cazarin Website Servers Status

If you decide to Host your website with Cazarin Web Group we have sophisticated support to serve you. Our servers are monitored 24 hours per day, backed up daily and you can see the status of our servers in our status page: www.cazarinstatus.com

Of course, our Project Managers are available via email or telephone during regular business hours as well as the Live Help IM option. If you need to contact us for support:

FREE Website Assesment Tool

Our web assessment tool is an excellent starting point for companies to make strategically sound evaluations of their Web site. If you would like to examine your site objectively for its impact and effectiveness, there is no charge, be our guest.

Website Assessment Tool - Regular (site built)

Website Assessment Tool - e-Commerce(site built)

Building Evaluation Tool - e-Commerce (considering)

Testimonials

We were impressed with your "Creativity and Ideas" John Pearson - President/CEO IP Networks, Inc.

~ IP Networks

Let's Talk

	Call: 763-420-9992 (Business Hours - 8:00am to 5:00pm CST)
	Contact Inquiry - (Questions)
	RFQ Form - (Request for website Quote)
	Employment - (Apply for a job at Cazarin)
	RFQ Video - (Request for Video Quote)
	White Papers & Resources - (Guides to help you plan your website)

Animation and Video Production

Video and animation bring your website to life. Our full service video production and animation teams will really help communicate your message.