The newest system from Cazarin Web Group makes receiving, locating, and tracking merchandise received for repairs easy, for the vendor and the client. eService Tracking allows either the customer, who is sending an item to be repaired, or the vendor, who is receiving the item to repair it, to create an RMA, or return merchandise authorization. The RMA numbers the item so it can be tracked and monitored by both parties. Vendors can add repair status updates and notes to the RMA. Both customers and vendors can check the RMA from their location via the Internet so everybody is aware of the activities.

Make your Tracking More Productive

• Add notes to keep customers continually updated
• Check the status of shipments and repairs
• Reduce lost and misplaced packages
• Create efficient communication between customer and vendor

How Can eService Tracking Help Your Company?

For any company that needs to communicate with customers and send merchandise between them, eService can make the process easier. Track and monitor:.

• Items for repair
• Returned items
• Deliveries
• All service activities that happen in regards to a particular shipment
• …and more!

How it can help your company:

• eService software will make it easy for your employees to take information to fix a product and keep track of it internally
• Convert website visitors into purchasers/clients